You didn't say what the error is, but restoring the operating system is not going to fix a hardware problem with the hard drive. You could test the drive using the Dell diagnostics on your drivers and utilities disc if you want to be sure.
I don't know what the exact problem is. The error was, and i quote, "windows has detected a hard disk problem". I will try the "f12" dell diagnostics, and post what it says, thanks for your help :)
Dell recommends you remove and reinstall the hard drive for that error. Then run the Drive Self Test (DST) from the diagnostics to determine if the previous error has been corrected. If not, replace the drive.
osprey4
4 Operator
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34.2K Posts
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May 5th, 2012 05:00
Hi Alex,
You didn't say what the error is, but restoring the operating system is not going to fix a hardware problem with the hard drive. You could test the drive using the Dell diagnostics on your drivers and utilities disc if you want to be sure.
alext123
3 Posts
0
May 6th, 2012 12:00
I don't know what the exact problem is. The error was, and i quote, "windows has detected a hard disk problem". I will try the "f12" dell diagnostics, and post what it says, thanks for your help :)
Alex
alext123
3 Posts
0
May 6th, 2012 14:00
Ok, I ran the tests and got 1 error. This was the message:
DST short test:
Error code 0151
msg: error code 2000-0151
msg: hard drive 0 incorect status: 5E No additional sense information
All other tests it passed.
Alex
osprey4
4 Operator
•
34.2K Posts
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May 6th, 2012 14:00
Dell recommends you remove and reinstall the hard drive for that error. Then run the Drive Self Test (DST) from the diagnostics to determine if the previous error has been corrected. If not, replace the drive.