system wont boot, missing winsrv OUCH

Question

chk disk was running continuously in  3 step mode.  I could stop it in first 10 seconds and could log on.  then I tried to chk for errors on c drive and got an error message, so i cancelled that and tried  a defrag and it said a chkdisk  was scheduled and wouldnt let me do it so i restrted to do a chk disk and this time it did a 5 step chk disk and found some bad files for first time and some orphan files but kept trying to run continuously so i stopped it in the first 10 seconds and now it says it cant start, c0000135  there is not winsrv.  I cant start from safe mode to do sys recovery i just cant start.   i have a 4500 with xp home.  there doesnt seem to be a recovery disk, just the xp disk, should i start with the xp disk in the cd?  there were other messages about missing dll's on an earlier start up but i could start without them.  I dont know how this happend but i was movint a folder of pics to a backup drive in the background while Picassa was indexing and got a messge that 2 of the pics were corrupted, which they were not before that, and that is when my troubles started.  I'd like to restore to a few days ago but i cant get signed on to do it.  Even trying using safe mode i get the winsrv is mssing.....can i replace winsrv from the cd?  thanks for any help anyone can give me.   andy

osprey4 · Answer

Andy:

It sounds to me that your drive is headed south. I suggest you run the Dell 90-90 diagnostics before trying to install XP. Reboot your computer. At the Dell blue logo screen, press the Ctrl + Alt + D keys at the same time. The computer beeps once to acknowledge that the hard drive diagnostics have been initiated and the following message appears:

IDE Diagnostics running, please wait
Primary
Drive 0: (Drive Model) -

The test may take up to three minutes to run the diagnostics (the time is dependent upon size and speed of drive). When the diagnostics are complete, one of the following messages appears:

IDE Diagnostics running, please wait
Primary
Drive 0: (Drive Model) - Pass
Drive 1: No IDE Device
-OR-
Secondary
Drive 0: (CD-ROM Model) - Diagnostics not supported
Drive 1: No IDE Device
Test complete, Press to reboot

Press the key and restart the computer. Please post back and let me know what you get.

maaz · Answer

hi,

I believe you have tried to install windows XP service pack 2....You wll have to uninstall service pack2 and that would take care of it. Follow this document

http://support.microsoft.com/default.aspx?kbid=875350

since your system is not booting even in safe mode, you will have to follow the steps mentioned under the section "Use Recovery console"

You have to use the same XP reinstallation CD to enter recover console.

If you were not able to uninstall SP2 from recovery console, go fo an XP repair.

alunderful · Answer

Osprey, I will try that tonight. I also am thinking maybe I could copy the winsvr dsl file from another computer to mine. at least them maybe i could get up and try a system restore? I am concerned about the hard drive.

On the other hand, I didnt do the Pack 2 upgrade. I did some research and saw that people who had done it had gotten this message but that didnt apply to me .

First I will try your idea, then I will try to replace the dll file, then,,,,,,i hang myself:smileyhappy:

Andy

osprey4 · Answer

Andy: Does anything here help? http://support.microsoft.com/default.aspx?scid=kb;en-us;885523 They mention a critical update that might fix this.

alunderful · Answer

Osprey, both drives passed and when i restarted i did get past the winsrv issue.  (i had previously replaced the winsrv.dll with a good one using the restore disk but that didnt work...at startup i still hung up unalble to find winsrv.issue)  after doing as you suggest,  now i am doing a 3 stage (as opposed to 5) chk disk over and over.  when i stop the chkdisk however and it tries to sign on i get the cant find winsrv again.  before, when i was i the 3 stage continuous chkdisk if i stopped it i could boot up.   any other suggestions???  as i said, both drives passed the diagnostics.   thanks in advance for your help.

alunderful · Answer

Osprey,  i had seen this before and it doesnt really apply.....i tried to do a repair install from the xp disk and it hung up...i started again to load form the disk but this time it didnt give me an option to do a repair install ....it came up on the strait install so it f3's a couple times and got out and it restarted..on restart is went into chk disk again.....i left for a moment and when i came back it was installing windows!!!  I dont think it was the repair install either though i cant be sure because i have never done it before but it was asking me all kind so things and i had to put in a creative soundblaster cd to it could use the driver....but part way thru it hung up  something bout a page file....so i restart  and of courese my old buddy check disk comes up again   and when it restarts now it stops, now cant find system\config  file    and the chk disk foung many orpan file and recovered a bunch of files , obviously because of the bad install.  now i think i will put my drive on as a slave to this computer and recover what i can and refromat it and start over.  i hate to do it but everything i try seems to make it worse.     I think i am so far gone now that i will be happy if i can copy some photo's and downloads that i have on that drive.

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system wont boot, missing winsrv OUCH

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