the device in the system modular bay cannot be identified

Question

I recently installed a Toshiba sd-c2402 dvd rom in the modular bay on a Dell Latitude c 610. The dvd works.It plays dvds and cds. It is listed in device manager(device is working properly). The problem occurs when the system is re-booted (powered up). It gives the message (the device in the system modular bay cannot be identified).The system will boot fine with the floppy in or if the bay is empty. After the system is booted up you can plug in the dvd and it works fine. I have seen a firmware update for the toshiba sd-c2402, but it is flashed from the 3.5 floppy. This method will not work because the floppy and dvd-cd use the same bay. I'm not real sure the firmware update will fix the problem anyway. Any sugestions???

Thanks in advance.

djjeffroe · Answer

Forgot to mention I have the latest flash for the Bios.

djjeffroe · Answer

Thanks for all the help guys.. I have read & read and I have seen some sitiuations like mine. The sad thing is there were no responses to the other threads either.

LambethITman · Answer

Similar prob. Latitude X300 re-imaged to Win2k corp standard. Using port replicator which includes USB 2.0 slot. CD-RW or floppy drive works first time, but not after reboot. Windows states problem with USB driver. If the device is pulled out and pushed back in, it works ok.

May be something to do with amount of USB devices. We use USB mouse and keyboard with our repicator. Will try the regfix suggested by Bacillus.

fegar · Answer

Have you tried using a parallel cable to connect the floppy with the DVDrom in the modular bay?

nicklott · Answer

Hi there, I don't know if this will help you at all, but I had a similar problem with a hard drive in the modular bay: Error Msg at boot but fine if I plugged it in after boot. It turns out that it was the jumper on the HDD. I had it set to be a slave device (or Device1) but it should have been set to Cable Select. I don't know if your DVD drive has any jumpers but this solved my problem.

nick

djjeffroe · Answer

nick,

Thanks for your reply. I have thought about jumper settings also but there are no jumpers visible on the drive (unless they are on the inside) I guess I could open it up and see. Thanks again

jeffroe

nicklott · Answer

I just did a quick look round and it looks like your drive's mode is controlled by the firmware and not jumpers. Seems that you have to flash the drive's firmware to change it. I found a few pages about it, but they don't all say the same thing.
Do you have another CD drive? if so you could make a bootable cd and use that instead of a floppy.

Cable Select Links
http://forum.rpc1.org/viewtopic.php?t=1089&highlight=
http://daniweb.com/techtalkforums/thread1615.html
http://www.daniweb.com/techtalkforums/showthread.php?t=1593&goto=nextnewest

Firmware Horror stories :)
http://forum.rpc1.org/viewtopic.php?t=6536

Good Luck,

nick

Alice LiauCH · Answer

Hi LambethlTman,

Me having the same prob on the X300 modular bay, the modular bay not able to detect either 3.5"floppy drive or DVD-ROM during OS running. I have troubleshoot and tried to shutdown the nitebook, plug in the dvd rom and reboot, then i can see the D: on My Computer. If I unplug dvd rom and plug in 3.5" floppy drive, the icon from My Computer changed to an Icon with question mark, and named local disk (D:\), i supposed to see A:\, i only can see A:\ when rebooted. I have reported to DELL but they commented is software prob, i.e XP. I have also reported to Microsoft, they are still searching the solution. I'm not sure how to troubleshoot anymore, anyone can advise.

Storage, Drives & Media

the device in the system modular bay cannot be identified

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