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July 27th, 2010 10:00

how can I reset sts accounts

Hello,

I have use the emcsts_changepassword.bat utility documented on page 797 of the API and repository reference guide for StorageScope 6.1 (UB7). Now I cannot access StorageScope with the web interface. Error is invalid username/password logon denied for User id:EMCSTS. I tried using the emcsts_reset_password utility.bat but I have same ORA-01017: invalid username/password; logon denied in emcsts_check_defuser.log. I tried to put back the WEB.bak in the lockbox but it didn't correct the problem.

What can I do next?

5 Practitioner

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274.2K Posts

July 27th, 2010 11:00

Hi, Francois

I assume the password file WEB.lb was messed up, so, could you please follow the steps below to have a test for me?

1). Run emcsts_recomp_invalid.bat on DOS Command Window, and send me log file

2). Find WEB.lb file from %ecc_install_root%\lockbox directory, and send to me

3). Send me emcstsdb_exp.dmp

Thanks,

Nan

42 Posts

July 27th, 2010 11:00

Hi nzhang,

Thanks for the quick response. I’ve joined the requested files.

Regards,

François Eustache

De : nzhang

Envoyé : 27 juil. 2010 14:07

À : Eustache, François

Objet : New message: "how can I reset sts accounts"

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how can I reset sts accounts

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