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DavG94

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4 years ago

D

DavG94

1 Rookie

15 Posts

1

25354

May 26th, 2022 13:00

Dell Support Assist Fails to install

Hi there

In April I had a few issues with Dell Support Assist
It wouldn't open or did but said it failed to load after trying to display the dashboard after several minutes.


So I'd usually uninstall it and reinstall it.

Thought lately it did that again but uninstalling it and reinstalling it didn't work.

So I went into the files and deleted some of the folders.

The folders were of the type :
C:\Program Files\Dell\SupportAssist (Update)
*******\AppData\Local\Dell\ 
One of them was called Vault




Bad idea ofc because it wasn't a usual uninstall.

I tried cleaning the register but to no use.
They were in local Machine SOFTWARE DellSupportAssist (of the sort)
Those actually deleted the existing services in the Task Manager that were left.
I don't see them anymore


 

I've tried following some of the help on this community, but I still can't reinstall it.

DavG94_0-1653595247880.png

I'm at a loss of options so any help is welcomed