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February 10th, 2023 05:00
Dell SupportAssist OS Recovery Plugin for Dell Update Rolled Back to v5.5.4.16189
Inspiron 15 5584
Has anyone having problems updating to Dell Update v4.8.0 noticed something similar to the issue I've described below?
The support page <here> for my Inspiron 5584 currently lists Dell Update for Windows Universal v4.8.0 (Dell-Update-Windows-Universal-Application_0RCG0_WIN_4.8.0_A00.EXE, rel. 31-Jan-2023) and the Dell SupportAssist OS Recovery Plugin for Dell Update v5.5.5.16206 (Dell-SupportAssist-OS-Recovery-Plugin-for-Dell-Update_CYKG9_WIN_5.5.5.16206_A00.EXE, rel. 25-Jan-2023) as the recommended versions.
As of today neither Support Assist v3.13.2.14 or Dell Update for Windows Universal v4.7.1 are detecting these updates, but I just noticed something odd on my system. Dell Update for Windows Universal v4.7.1 updated my Dell SupportAssist OS Recovery Plugin for Dell Update from v5.5.4.16189 to v5.5.5.16206 on 31-Jan-2023, and I confirmed at Control Panel | Programs | Programs and Features that v5.5.5.16206 of the plugin installed correctly ...
... but when SupportAssist self-updated from v3.13.0.236 to v3.13.2.14 on 08-Feb-2023 it appears to have rolled back the plugin to the previous v5.5.4.16189.
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64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v109.0.1 * Microsoft Defender v4.18.2211.5-1.1.19900.2 * Malwarebytes Premium v4.5.21.231-1.0.1890 * Macrium Reflect Free v8.0.7279 * SupportAssist v3.13.2.14 * Dell Update for Windows Universal v4.7.1 * Dell SupportAssist Remediation v5.5.5.16206 * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
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