My computer is an XPS 8930 on Windows 10 up to date except for 1909 update.

For many weeks I had a Support Assist that was half working (version 3.3.?).  Now It has been updated to 3.4.0 and seems to work ok on my computer.

The problem is that when I go to the Dell support website, and I press "Detect my computer", it is said that I don't have Support Assist on my computer.

What is the problem?

Thanks