3 Apprentice

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1.7K Posts

May 25th, 2021 08:00

Hi AbuCharlie:

What is the model of your Dell computer and what is your current BIOS version?

Have you tried running the Enhanced Pre-Boot System Assessment (ePSA) diagnostics to see if it detects a hardware  issue?  Instructions are posted <here> for my Inspiron 5584 but I'm not sure if your model uses the same method to start these diagnostics.

If your ePSA diagnostic don't detect a problem see my 05-13-2021 post in DanDaMiniFig's Dell G7 17 7790 Possible SupportAssist Error.  Is Secure Boot turned on in your BIOS settings, and if so does disabling Secure Boot stop these hardware scans?

If Secure Boot isn't the cause, do you have the latest Dell SupportAssist v3.9.0 installed, and does disabling Automated Scans and Optimizations in the Dell SupportAssist settings stop this daily hardware scan?

DSA v3_9_0_234 Settings Automate Scans and Optimization Disabled 15 May 2021.png

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64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v88.0.1 * Microsoft Defender v4.18.2104.14 * Malwarebytes Premium v4.3.0.98-1.0.1292 * Dell SupportAssist v3.9.0.234 * Dell SupportAssist Remediation v5.4.1.14954 * Dell Update v4.2.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620


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