... Today when I scan for drivers update it showed me to updates 1.BIOS update and 2. Dell update application.I updated Dell update application only and it prompted for a restart so I did restart then to update BIOS i did scan for update button again and it showed an error occur that "A task is currently running in progress.Wait for previous task to finish"...
Hi Vatsal Vakharia:
I am not a Dell employee and don't have any direct link to the TechExperts. Like most people posting in this forum I am just a regular Dell customer sharing their own experiences with SupportAssist and offering assistance to other users. Hopefully @NikhilKiroula or one of the other Dell employees will respond and try to help with your problem.
I asked <here> on 15-Aug-2022 which Dell Update v4.x application is currently installed and whether it runs correctly on your system. You didn't answer my question so I can't tell you the best way to proceed, but please note that the Known Issues section of the SupportAssist v3.11.4.29 release notes <here> state that driver scans in SupportAssist may not work correctly after Dell Update is installed or updated.
It is possible you are affected by this bug, so please see campfiresmoke's 17-Aug-2022 thread Windows Universal Application 4.6.0 for a possible solution. Campfiresmoke uninstalled SupportAssist, manually installed the latest Dell Update for Windows Universal v4.6.0 app using the .exe installer recommended on the support page of their computer model, and then reinstalled SupportAssist to fix their error message.
I don't know which Dell Update v4.x application that SupportAssist tried to install on your system so if you want to try campfiresmoke's workaround you will have to uninstall SupportAssist, determine which of the three applications shown below (Dell Update for Windows Universal, Dell Update, or Dell Command | Update) is installed on your system at Control Panel | Programs | Programs and Features, and then manually run the latest .exe installer offered for that application on the support page <here> for your Dell G3 15 3500. Once Dell Update v4.x is installed correctly you will hopefully see your "A task is currently in progress. Wait for the previous task to finish" message disappear after SupportAssist is reinstalled.
The installed Dell update windows universal application is here <ADMIN NOTE: Broken link has been removed from this post by Dell> .ok I will try campfiresmoke's fixes and reply you later.
Tried campfiresmoke's fixes and that also didn't work.It still says a task is already running.wait for previous task to complete.I am fed up of this issue now. Someone please help.
Bro same happened in my Dell G3 3500 after supportassist got updated from 3.10.4 my laptop takes 30 seconds to shutdown and restart takes 25 secs .Before 3.11.4.29 update it took only 16 secs to shutdown and same for restart.I tried uninstalling and then this time was reduced but after reinstallation it took 30 seconds to shutdown.I think supportassist services are taking long time to close.Even tried in selective startup (only ranned Microsoft services) shutdown time was 15 secs.This needs to be fixed with all known issues
I have manually downloaded Dell update windows universal application from support website which was released on 24 August 2022 and as mentioned it that to reboot after 5 min i did the same and it worked."scan is running successfully after restart" means after updating to 24 August release then restarted then it started working correctly without giving errors.
Solved:- A new update for Dell Update windows universal application was available on Dell support site which I downloaded (the version which I updated it <here> ) and run that exe which failed when ran for first time then again ran it.It updated successful then I read the app description that it was told to reboot the system after 5 minutes of update.I waited 10 mins then restarted my laptop.Boom again the scan is running successfully after restart....
Hi Vatsal Vakharia:
That's good news. Thanks for the status update.
Could you just clarify. When you said that "the scan is running successfully after restart" do you mean that installation of the Dell Update Windows Universal v4.6.0 (rel. 24-Aug-2022, Dell-Update-Windows-Universal-Application_MGVT1_WIN_4.6.0_A00.EXE) that was mentioned <above> on 21-Aug-2022 fixed your original problem and your SupportAssist v3.11.4.29 scans are working again?
I noticed that the support page <here> for your G3 15 3500 (as well as the support page <here> for my own Inspiron 5584) now have two different installers listed for Dell Update v4.6.0. For example, the first Dell Update Windows Universal v4.6.0 (Dell-Update-Windows-Universal-Application_NHKD3_WIN_4.6.0_A00.EXE) was released 05-Aug-2022, and the second Dell Update Windows Universal v4.6.0 that you installed (Dell-Update-Windows-Universal-Application_MGVT1_WIN_4.6.0_A00.EXE) was released 24-Aug-2022. I suspect Dell realized that pushing out Dell Update v4.6.0 a second time using a different installer (package number) might get SupportAssist working again on some computer models.
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Note that my Dell Update Windows Universal v4.5.0 installed the original (NHKD3) Dell Update Windows Universal v4.6.0 on my Inspiron 5584 on 12-Aug-2022 and it did not cause an issue with my SupportAssist v3.11.4.29 (installed 24-Jun-2022), so I don't know why the order of installation of these two applications can cause problems on some Dell computers (see the Known Issues section <here> of the SupportAssist v3.11.4.29 release notes that state that driver scans in SupportAssist may not work correctly after Dell Update is installed or updated). I've also never been prompted to restart my computer after a Dell Update Windows Universal v4.x update (although it will close the Dell Update interface if I use that app to "self-update" - see the warning in the blue box of the image below), so it's possible your prompt to re-boot your computer is something unique to the new MGVT1 installer or because there was some other application pending an install (e.g., the latest Dell SupportAssist Remediation / SupportAssist OS Recovery Tools v5.5.4.16189) that needed a restart to finish the installation.
lmacri
3 Apprentice
•
1.7K Posts
0
August 21st, 2022 15:00
Hi Vatsal Vakharia:
I am not a Dell employee and don't have any direct link to the TechExperts. Like most people posting in this forum I am just a regular Dell customer sharing their own experiences with SupportAssist and offering assistance to other users. Hopefully @NikhilKiroula or one of the other Dell employees will respond and try to help with your problem.
I asked <here> on 15-Aug-2022 which Dell Update v4.x application is currently installed and whether it runs correctly on your system. You didn't answer my question so I can't tell you the best way to proceed, but please note that the Known Issues section of the SupportAssist v3.11.4.29 release notes <here> state that driver scans in SupportAssist may not work correctly after Dell Update is installed or updated.
It is possible you are affected by this bug, so please see campfiresmoke's 17-Aug-2022 thread Windows Universal Application 4.6.0 for a possible solution. Campfiresmoke uninstalled SupportAssist, manually installed the latest Dell Update for Windows Universal v4.6.0 app using the .exe installer recommended on the support page of their computer model, and then reinstalled SupportAssist to fix their error message.
I don't know which Dell Update v4.x application that SupportAssist tried to install on your system so if you want to try campfiresmoke's workaround you will have to uninstall SupportAssist, determine which of the three applications shown below (Dell Update for Windows Universal, Dell Update, or Dell Command | Update) is installed on your system at Control Panel | Programs | Programs and Features, and then manually run the latest .exe installer offered for that application on the support page <here> for your Dell G3 15 3500. Once Dell Update v4.x is installed correctly you will hopefully see your "A task is currently in progress. Wait for the previous task to finish" message disappear after SupportAssist is reinstalled.
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64-bit Win 10 Pro v21H2 build 19044.1889 * Firefox v103.0.2 * Microsoft Defender v4.18.2205.7-1.1.19500.2 * Malwarebytes Premium v4.5.13.208-1.0.1740 * Macrium Reflect Free v8.0.6867 * Dell SupportAssist v3.11.4.29 * Dell Update Windows Universal v4.6.0 * Inspiron 5583/5584 BIOS v1.20.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
Vatsal Vakharia
1 Rookie
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60 Posts
0
August 21st, 2022 23:00
The installed Dell update windows universal application is here <ADMIN NOTE: Broken link has been removed from this post by Dell> .ok I will try campfiresmoke's fixes and reply you later.
Vatsal Vakharia
1 Rookie
•
60 Posts
0
August 22nd, 2022 02:00
Tried campfiresmoke's fixes and that also didn't work.It still says a task is already running.wait for previous task to complete.I am fed up of this issue now. Someone please help.
Vatsal Vakharia
1 Rookie
•
60 Posts
0
August 25th, 2022 11:00
Bro same happened in my Dell G3 3500 after supportassist got updated from 3.10.4 my laptop takes 30 seconds to shutdown and restart takes 25 secs .Before 3.11.4.29 update it took only 16 secs to shutdown and same for restart.I tried uninstalling and then this time was reduced but after reinstallation it took 30 seconds to shutdown.I think supportassist services are taking long time to close.Even tried in selective startup (only ranned Microsoft services) shutdown time was 15 secs.This needs to be fixed with all known issues
Vatsal Vakharia
1 Rookie
•
60 Posts
0
August 27th, 2022 23:00
Thanks for showing your support.Warmly thank you. Good to see your efforts.Man a big shout out to you
Vatsal Vakharia
1 Rookie
•
60 Posts
0
August 28th, 2022 06:00
I have manually downloaded Dell update windows universal application from support website which was released on 24 August 2022 and as mentioned it that to reboot after 5 min i did the same and it worked."scan is running successfully after restart" means after updating to 24 August release then restarted then it started working correctly without giving errors.
lmacri
3 Apprentice
•
1.7K Posts
0
August 28th, 2022 06:00
Hi Vatsal Vakharia:
That's good news. Thanks for the status update.
Could you just clarify. When you said that "the scan is running successfully after restart" do you mean that installation of the Dell Update Windows Universal v4.6.0 (rel. 24-Aug-2022, Dell-Update-Windows-Universal-Application_MGVT1_WIN_4.6.0_A00.EXE) that was mentioned <above> on 21-Aug-2022 fixed your original problem and your SupportAssist v3.11.4.29 scans are working again?
I noticed that the support page <here> for your G3 15 3500 (as well as the support page <here> for my own Inspiron 5584) now have two different installers listed for Dell Update v4.6.0. For example, the first Dell Update Windows Universal v4.6.0 (Dell-Update-Windows-Universal-Application_NHKD3_WIN_4.6.0_A00.EXE) was released 05-Aug-2022, and the second Dell Update Windows Universal v4.6.0 that you installed (Dell-Update-Windows-Universal-Application_MGVT1_WIN_4.6.0_A00.EXE) was released 24-Aug-2022. I suspect Dell realized that pushing out Dell Update v4.6.0 a second time using a different installer (package number) might get SupportAssist working again on some computer models.
____________________________
Note that my Dell Update Windows Universal v4.5.0 installed the original (NHKD3) Dell Update Windows Universal v4.6.0 on my Inspiron 5584 on 12-Aug-2022 and it did not cause an issue with my SupportAssist v3.11.4.29 (installed 24-Jun-2022), so I don't know why the order of installation of these two applications can cause problems on some Dell computers (see the Known Issues section <here> of the SupportAssist v3.11.4.29 release notes that state that driver scans in SupportAssist may not work correctly after Dell Update is installed or updated). I've also never been prompted to restart my computer after a Dell Update Windows Universal v4.x update (although it will close the Dell Update interface if I use that app to "self-update" - see the warning in the blue box of the image below), so it's possible your prompt to re-boot your computer is something unique to the new MGVT1 installer or because there was some other application pending an install (e.g., the latest Dell SupportAssist Remediation / SupportAssist OS Recovery Tools v5.5.4.16189) that needed a restart to finish the installation.
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64-bit Win 10 Pro v21H2 build 19044.1889 * Firefox v104.0.0 * Microsoft Defender v4.18.2205.7-1.1.19500.2 * Malwarebytes Premium v4.5.14.210-1.0.1751 * Macrium Reflect Free v8.0.6867 * Dell SupportAssist v3.11.4.29 * Dell Update Windows Universal v4.6.0 * Inspiron 5583/5584 BIOS v1.20.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620