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XPS 8920 Support Assist Issue
Support Assist crashed during the last Dell Update several months ago.
Now it doesn't open.
I tried to uninstall it through Windows Setting / Apps and got this error msg
RoHe
10 Elder
10 Elder
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44.3K Posts
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August 4th, 2018 13:00
A number of users have reported issues with SupportAssist after a recent Microsoft update. And it's not easy to uninstall.
Grab the free version of Revo Uninstaller and use that to uninstall SA. Then download the latest version of SA and install that one.
But, are you sure you really need SA? You can easily check for driver updates on Dell's support page for the XPS 8920 yourself and install only the ones that fix a problem you're actually having.
BillS22
5 Posts
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August 4th, 2018 18:00
Thanks Ron. I can get driver updates as you suggest. But doesn’t SA have hard drive health agent? My XPS is equipped with a M2 SSD. And I guess that one of the modules in SA keeps that SSD healthy?
BillS22
5 Posts
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August 4th, 2018 20:00
Thanks Ron. I got Support Assist to install thanks to REVO.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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August 4th, 2018 21:00
1. Windows-10 does that itself.... SSD's should get optimized monthly. I think that's just a manual "trash collection" and block reset.
2. If you want to see the SMART, you can run Crystal DiskInfo or PassMark DiskCheckup. But SMART is mostly for spinning HDD's ... rarely will a SSD have problems ... ever.
I got rid of all that Support-Assist non-sense.
https://dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/m-p/6095405/highlight/true#M3971