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April 22nd, 2021 13:00
"Successful Application Reconfiguration" and SupportAssist
Every day several times a day, I see "Successful Application Reconfiguration"s in the Reliability Monitor for all of my Windows 10/Pro apps. These informational events can number up to 1300 of them in a day, depending on how many times this set of events is triggered. It all has to do with the operation of SupportAssist. If SupportAsssist is not installed, these events do not occur. But, when they do occur because SupportAssist is installed, it reduces the Reliability Monitor Stability Index to 1 and decreases performance. There is some kind of incompatability between SupportAssist and other actions of Windows 10 that is causing these Reconfiguration events to occur. It is not normal behavior (although a Dell agent tried to convince me that it is). There is something about SupportAssist that causes this problem. The SupportAssist Team needs to investigate it. I do not want to solve the problem by uninstalling SupportAssist. I want the Dell SupportAssist team to solve this problem by fixing SupportAssist so that it does not cause a "Successful Application Reconfiguration" event.
See https://www.dell.com/community/SupportAssist-for-PCs/XPS-8930-SupportAssist-and-Reliability-Monitor/m-p/7310226#M87983 for a report that uninstalling SupportAssist solves the problem.

