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4 Posts
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1990
Drivers not loading.
When I ran the Dell Support Assist it advised I have two drivers to update.
The first loaded okay, but Intel HD Graphic Driver A03-348 MB 23.20.16.5017 has Install Error.
How can I resolve the problem.
DELL-Nikhil K
5 Practitioner
5 Practitioner
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206 Posts
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August 26th, 2018 22:00
Hi Elpaso52,
We can solve this issue for you through our backend but you have to share below details with me.
Thanks
DELL-Nikhil K
Social Media and Community Professional
#iwork4Dell
Elpaso52
4 Posts
0
August 27th, 2018 13:00
The file downloads okay when I am prompted from support assist, fails to install.
Service Tag
File that fails is;
Version 23.20.16.5017
Catergory Video
Release Date Thursday 23 August 2018
Last Update Thursday 23 August 2018
Importance Recommended
File Format Update package for Microsoft Windows
File Name Intel-HD-Graphics-Driver KYXWC Win 23.20.16.5017 A03.exe
File Size 365489176
Hope you are able to fix.
Elpaso52
4 Posts
0
August 27th, 2018 20:00
Nikhil k
I am new to the community, I think I have pressed the wrong button I still have this problem if you can help me please.
Elpaso52
4 Posts
0
August 27th, 2018 20:00
The file downloads okay when I am prompted from support assist, fails to install.
Service Tag
File that fails is;
Version 23.20.16.5017
Catergory Video
Release Date Thursday 23 August 2018
Last Update Thursday 23 August 2018
Importance Recommended
File Format Update package for Microsoft Windows
File Name Intel-HD-Graphics-Driver KYXWC Win 23.20.16.5017 A03.exe
File Size 365489176
Hope you are able to fix.