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79 Posts

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April 2nd, 2019 21:00

Hardware Monitoring

Hello,

I have an R440 server and I want to monitor the hardware with support assist for automatic call opening with Dell.

We have two VMware 6.7 servers with OSMA installed.

Can I register you as a server, or should I register you using iDrac?

Thank you.

Moderator

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790 Posts

April 4th, 2019 06:00

Hi Sandro,

nice to hear that you will use our SupportAssist to monitor your systems.

I recommend that you always discover the iDRAC of each system, this so-called "out-of-band monitoring" checks on the hardware level without any additional software needed on the server.

Since the 12th generation, the iDRAC is good in monitoring the health of the systems and also forwards the alerts.

Feel free to use SAE to monitor your systems, I also recommend the SupportAssist Enterprise manuals - this brings a lot of knowledge and helps in situations where you don't know what do to next :)

Cheers
Stefan

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