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August 3rd, 2019 08:00
I can not install dell precision optimizer 6.1.5
I used dell precision 7520 : DPO 6.1.0 worked with windows 10 1809, but windows update to 1903 DPO not working. I was remove DPO 6.1.0 but I can not install DPO 6.1.5. please help me.
Log file:
[Sat Aug 3 22:25:45 2019] Update Package Execution Started
[Sat Aug 3 22:25:45 2019] Original command line: "C:\ProgramData\dell\drivers\Dell-Precision-Optimizer_7TP9N_WIN_6.1.5_A00_3.exe"
[Sat Aug 3 22:25:45 2019] DUP Framework EXE Version: 3.8.3.67
[Sat Aug 3 22:25:45 2019] DUP Release: 7TP9NA00
[Sat Aug 3 22:25:45 2019] Initializing framework...
[Sat Aug 3 22:25:45 2019] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client
[Sat Aug 3 22:25:45 2019] logo.png
[Sat Aug 3 22:25:46 2019] User Command: attended
[Sat Aug 3 22:25:46 2019] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Sat Aug 3 22:25:46 2019] DUP Vendor Software Version: 6.1.5
[Sat Aug 3 22:25:46 2019] Local System/Model Compatible with this Package? Yes
[Sat Aug 3 22:25:46 2019] Local System OS Version: 10.0.0.0
[Sat Aug 3 22:25:46 2019] OS Compatible with this Package? Yes
[Sat Aug 3 22:25:46 2019] Local System OS Language: EN
[Sat Aug 3 22:25:46 2019] Language Compatible with this Package? Yes
[Sat Aug 3 22:25:46 2019] Identified Behavior : attended
[Sat Aug 3 22:25:46 2019] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c\miniunz.exe
[Sat Aug 3 22:25:46 2019] Extraction-arguments: -x C:\PROGRA~3\dell\drivers\Dell-Precision-Optimizer_7TP9N_WIN_6.1.5_A00_3.exe -o -d c:\PROGRA~3\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c
[Sat Aug 3 22:25:47 2019] Extraction-GetExitCode: 0
[Sat Aug 3 22:25:47 2019] Identified Behavior : attended
[Sat Aug 3 22:25:47 2019] Temporary payload log file name: C:\ProgramData\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c\DUPD1DB.tmp
[Sat Aug 3 22:25:47 2019] Translated Command Line : POAInstaller.exe LOGFILE=C:\ProgramData\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c\DUPD1DB.tmp
[Sat Aug 3 22:25:47 2019] Path : C:\ProgramData\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c
[Sat Aug 3 22:25:47 2019] Identified Behavior : attended
[Sat Aug 3 22:25:47 2019] Appending Vendor Software Log.
[Sat Aug 3 22:25:47 2019]
--- Start of Vendor Software Log ---
[Sat Aug 3 22:25:45 2019] Original command line: "C:\ProgramData\dell\drivers\Dell-Precision-Optimizer_7TP9N_WIN_6.1.5_A00_3.exe"
[Sat Aug 3 22:25:45 2019] DUP Framework EXE Version: 3.8.3.67
[Sat Aug 3 22:25:45 2019] DUP Release: 7TP9NA00
[Sat Aug 3 22:25:45 2019] Initializing framework...
[Sat Aug 3 22:25:45 2019] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client
[Sat Aug 3 22:25:45 2019] logo.png
[Sat Aug 3 22:25:46 2019] User Command: attended
[Sat Aug 3 22:25:46 2019] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Sat Aug 3 22:25:46 2019] DUP Vendor Software Version: 6.1.5
[Sat Aug 3 22:25:46 2019] Local System/Model Compatible with this Package? Yes
[Sat Aug 3 22:25:46 2019] Local System OS Version: 10.0.0.0
[Sat Aug 3 22:25:46 2019] OS Compatible with this Package? Yes
[Sat Aug 3 22:25:46 2019] Local System OS Language: EN
[Sat Aug 3 22:25:46 2019] Language Compatible with this Package? Yes
[Sat Aug 3 22:25:46 2019] Identified Behavior : attended
[Sat Aug 3 22:25:46 2019] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c\miniunz.exe
[Sat Aug 3 22:25:46 2019] Extraction-arguments: -x C:\PROGRA~3\dell\drivers\Dell-Precision-Optimizer_7TP9N_WIN_6.1.5_A00_3.exe -o -d c:\PROGRA~3\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c
[Sat Aug 3 22:25:47 2019] Extraction-GetExitCode: 0
[Sat Aug 3 22:25:47 2019] Identified Behavior : attended
[Sat Aug 3 22:25:47 2019] Temporary payload log file name: C:\ProgramData\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c\DUPD1DB.tmp
[Sat Aug 3 22:25:47 2019] Translated Command Line : POAInstaller.exe LOGFILE=C:\ProgramData\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c\DUPD1DB.tmp
[Sat Aug 3 22:25:47 2019] Path : C:\ProgramData\dell\drivers\a740b330-be86-4c02-bf2c-1e0bf9f4419c
[Sat Aug 3 22:25:47 2019] Identified Behavior : attended
[Sat Aug 3 22:25:47 2019] Appending Vendor Software Log.
[Sat Aug 3 22:25:47 2019]
--- Start of Vendor Software Log ---
[Sat Aug 3 22:25:47 2019]
--- End of Vendor Software Log ---
--- End of Vendor Software Log ---
[Sat Aug 3 22:25:47 2019] Vendor Software Return Code: 2
[Sat Aug 3 22:25:48 2019] logo.png
[Sat Aug 3 22:25:48 2019] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[Sat Aug 3 22:25:48 2019] Name of Exit Code: REBOOT_REQUIRED
[Sat Aug 3 22:25:48 2019] Exit Code set to: 2 (0x2)
[Sat Aug 3 22:25:48 2019] Result: REBOOT
[Sat Aug 3 22:25:49 2019] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Dell-Precision-Optimizer_7TP9N_WIN_6.1.5_A00_3.txt
[Sat Aug 3 22:25:48 2019] logo.png
[Sat Aug 3 22:25:48 2019] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[Sat Aug 3 22:25:48 2019] Name of Exit Code: REBOOT_REQUIRED
[Sat Aug 3 22:25:48 2019] Exit Code set to: 2 (0x2)
[Sat Aug 3 22:25:48 2019] Result: REBOOT
[Sat Aug 3 22:25:49 2019] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Dell-Precision-Optimizer_7TP9N_WIN_6.1.5_A00_3.txt
No Events found!