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MH

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September 30th, 2010 05:00

BIOS flash and upgrade also put service tag in BIOS in Dell R710

How to flash BIOS and also Upgrade BIOS version in DELL PE R710.

How to put service tag in BIOS.

 

because recently  i have replace my MB (previous MB got faulty),  that's why no service is showing into BIOS.

 

Pls advice and its urgent.

 

Regards,

Rajib

3 Apprentice

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943 Posts

September 30th, 2010 10:00

the service tag info should have been entered by the technician when the system board was replaced. As for the bios upgrade, see: http://support.dell.com/support/edocs/software/smdup/dup63/en/UG/PDF/DUP_UG.pdf

October 2nd, 2010 10:00

i am the new technician of my company as i dont know the process how to put a service tag into new motherboard that has been replaced.....pls advice.

also do u have if any video tutorial on that pls do say.

October 5th, 2010 01:00

Pls help me regarding the issue.

How to put service tag after replacing a motherboard from dell (DELL PE R710).

4 Operator

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9.3K Posts

October 5th, 2010 06:00

Check out the instructions for asset.com.

347 Posts

October 5th, 2010 07:00

I would like to ask a few questions:
1. who replaced the system board?
2. Where did it come from?

 

 

October 6th, 2010 00:00

as of because i am the new guy for my company in bangladesh so i have to replace the MB myself but i couldnt put the ST into the machine.

its came from dell company after claim RMA from penang.

 

Masud

October 26th, 2010 04:00

Pls dell tech guys help me with this issue.

Now i have already know the process to flash  the BIOS or update the BIOS.

can any1 pls help how to put service tag into MB or BIOS in DELL PE T610.

Pls advise.

4 Operator

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9.3K Posts

October 26th, 2010 06:00

Check out the instructions for asset.com.

Did you read the instructions? If so, you have the answer on how to put the service tag in the bios.

October 26th, 2010 22:00

how do i work with this 9KB dos file...

4 Operator

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9.3K Posts

October 27th, 2010 06:00

Check the 2nd hit when you search the Dell community board for "asset.com". It has a complete instruction list.

October 28th, 2010 01:00

yeah i have read the instruction...but can i put service tag into my replaced motherboard of DELL PE R710 with that application???

October 28th, 2010 02:00

with the instruction given i have put my ST into replaced MB but after restart it shows nothing again, just blank

Service Tag:>

Asset Tag:>

 

what should i do now....also i have listened about there is a tools like "SVCTAG.EXE". What is it does....

2 Intern

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793 Posts

October 28th, 2010 17:00

Here is the part of the post that y'all are asking about.  Following the link provided in one of the earlier posts led me to this with just a few clicks.

You must boot to DOS to make this work!

Usage:

ASSET new_asset_tag Specify new asset tag
ASSET /d Delete asset tag
ASSET /o new_owner_tag Specify new owner tag (if applicable)
ASSET /o /d Delete owner tag (if applicable)
ASSET /? This help screen

Hidden Options

ASSET /s new_service_tag Specify new service tag
ASSET /s /d Delete service tag

1 Rookie

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1.2K Posts

October 31st, 2010 03:00

Asset.com has to be run from a pure dos session as it accesses the hardware directly.

you will need to create a bootable usb memory stick and copy the asset.com to it, then boot from it. This site may help

October 31st, 2010 03:00

yes i know all the instruction but how can boot my system to a pure DOS....i have installed windows 2003....i have already try from the OS run->cmd->ms-dos promt-> then do all the above instruction about changing the ST but when i restart the machine and check the BIOS nothing is shown there....

Pls help...

 

Masud

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