mimmus
2 Bronze

ITAssistant doesn't recognize a Linux server

Hi,
I installed Openmanage (om35_lnx_managed_system_A01.tar.gz) on a Dell 2600 with Linux Redhat AS 2.1 but ITAssistant doesn't recognize it as a Dell instrumented server.
I'm able to connect to https://server:1311.

Any help?

TIA
Domenico Viggiani
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3 Replies
DELL-SeanC
3 Argentum

Re: ITAssistant doesn't recognize a Linux server

Sounds like SNMP may not be configured correctly on either the redhat box or the ITA machine.

http://docs.euro.dell.com/docs/software/svradmin/1.5/en/ug/2setup.htm#1043309

http://docs.euro.dell.com/docs/software/svradmin/1.5/en/SNMP/index.htm

http://docs.euro.dell.com/docs/software/smitasst/6.4.4/en/ug/index.htm

(ps drop the euro part from the links if in the US)

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mimmus
2 Bronze

Re: ITAssistant doesn't recognize a Linux server

OK, in fact, I found that ITAssistant requires R/W permissions for SNMP.

I'm not able to access your links: all points to a generci support page (I'm in Europe).

Thanks

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DELL-SeanC
3 Argentum

Re: ITAssistant doesn't recognize a Linux server

If you are getting the general support page, pick your region, then country.
Enter your tag number (or select I don't know my service tag and pick your model computer from the list)

Once you have the cookie - click on the link again - it will take you directly to the information

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