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September 2nd, 2020 04:00

Only 1 proxy working (OMIMSSC)

Hi,

Got 2 proxy MS servers, both in DellProxyMSGroup group.

In OMIMSSC appliance all systems are discovered fine, but in scom I only see a part of the systems. 1 proxy is not working like it should. How to troubleshoot?

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2.9K Posts

September 2nd, 2020 12:00

Hello,

 

Unfortunately, OMIMSSC isn't a software offering I have experience with, but you should find some information about the error looking in logs. There are 3 places to look.

 

1) In the appliance, https://APPLIANCE/Spectre/logs/ (the dlciappliance_main logs will likely have something)

2) Event Viewer SCOM Logs

3) Event Viewer Application Logs

 

This should help get some idea of why it isn't working as expected.

46 Posts

September 3rd, 2020 05:00

Hi @Charlez79 

Please check following:

  • Had a sync with MSSC been performed after adding both the Proxy-MS? This step is required to configure the Proxy MS. [after adding Proxy MSes to the DellProxyMSGroup, Go to Dell EMC OpenManage Integration Dashboard -> Monitoring -> Server view -> Sync with MSSC] 
  • Are you seeing event ID 72 on both the Proxy-MS in windows event viewer-> Windows Logs -> Application ?(Source as Dell EMC OMIMSSC Configuration),[this is required to enable remote Powershell on the Proxy MS]
  • If you are not seeing the SCOM objects for the devices which are getting hosted on a Proxy MS, remote Powershell session authentication on that Proxy MS could be failing. Ensure to configure the user accounts as per the recommendation in installation guide

    <ADMIN NOTE: Broken link has been removed from this post by Dell>

Regards,

Anjana

 

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