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May 21st, 2010 06:00

[QUE] OMSA installation error on PE R610 (No supported system)

Hi,

I ran into some trouble installing OMSA 6.20 on a PE R610. The system is running W2k3R2, SP2. Though the pre-installation check is running fine (see warnings mentiones below), I get the message "This is not a supported Dell Server" mainly after the installation already started.

The the Rollback starts and everything ends up where it began.

Event Type:    Error
Event Source:    MsiInstaller
Event Category:    None
Event ID:    10005
Date:        5/21/2010
Time:        12:15:24 PM
User:        RDML\droos
Computer:    MSAPP39
Description:
Product: Dell OpenManage Server Administrator -- This is not a supported Dell Server. Dell OpenManage Server Administrator software can only be installed on supported Dell servers.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 38 39 43 37 41 39 46   {89C7A9F
0008: 37 2d 32 43 33 31 2d 34   7-2C31-4
0010: 37 33 39 2d 38 34 32 44   739-842D
0018: 2d 46 30 33 37 42 36 43   -F037B6C
0020: 39 42 36 37 34 7d         9B674}

 

The check for the system requirements reports warnings for

- Remote Enablement

- Intel(R) SNMP agent.

 

My goal actually is to configure the DRAC card in it, so that I can reach it from the outside. A reboot I'd like to avoid there. The OMSA gives me in "Remote Access" manue the option to specify an IP address and such, but this doesn't really work out.

Any hints?

 

regards,

daniel

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