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cgarcia4
1 Copper

iDRAC6 racadm not working on Windows 2008 R2 x64 Server

We have Dell PowerEdge M910 on a M1000e Blade Chasis

iDRAC is Accessible via its Web Site and racadm -r works on different Server

But on the Actual Machine its giving me the Error of:

ERROR: RACADM is unable to process the requested subcommand because there is no
local RAC configuration to communicate with.

Local RACADM subcommand execution requires the following:

1. A Remote Access Controller (RAC) must be present on the managed server
2. Appropriate managed node software must be installed and running on the
server

Is there anyway to resolve this like Re-installation of Certain Software? or Anything that would make the racadm work when running on the server itself

Search Google and this Forums and this problem seem to be unique.

Lifecycle Controller Firmware is 1.6.5.12

Firmware Version is 3.60 (Build 3)

Operating System is Microsoft Windows Server 2008 R2, Enterprise x64 Edition

Any help would be greatly appreciated

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4 Replies
Moderator
Moderator

RE: iDRAC6 racadm not working on Windows 2008 R2 x64 Server

Hi,

Try running a racadm racreset from remote and see if it work then. What version of ractools or OMSA do you have installed? What version is the DRAC firmware?

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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cgarcia4
1 Copper

RE: iDRAC6 racadm not working on Windows 2008 R2 x64 Server

Many Thanks for your Reply 

Since iDRAC is accessible via it IP Address I have done the following but NOT successfull.

racadm -r <IPAddress> -i racreset soft/hard (with and without -f flag)

Also Reset using the Blade Chasis iDRAC and Server's iDRAC

I dont think there is something wrong with the iDRAC, as this is accessible using the iDRAC Web GUI and command line interface with the "-r" flag.

The issue is running the racadm (without and -r) on the server itself and getting the error mentioned above

Is there a way to check the any Logs file and or is there any Windows Server Service's Component that is needed by racadm command in order for it to function when running locally?

BTW

OMSA is at 7.4.0.2

Lifecycle Controller Firmware is 1.6.5.12

Firmware Version is 3.60 (Build 3)

Thanks and Best Regard

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RE: iDRAC6 racadm not working on Windows 2008 R2 x64 Server

             Can you confirm whether you installed Local or remote racadm component on the server. If you installed remote racadm component then racadm without -r option will not work. You can check this from "Programs and Features" wizard in "Control Panel". If you have an entry with name "Dell OpenManage DRAC Tools" then you have remote racadm components installed on the server. In this case you can uninstall this component then reinstall OMSA with DRAC Tools component.

Thanks-


Shine

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cgarcia4
1 Copper

RE: iDRAC6 racadm not working on Windows 2008 R2 x64 Server

This is what I see on "Programs and Features"

Dell OpenMange BMC Utilities 7.4.0

Dell OpenManage System Management Software 7.4.0

DRAC Command Line Tool 8.1.0

I have Reinstalled Dell OpenManege Server Administrator 7.4.0.2

What I see is only:

Dell OpenManage System Management Software (64-Bit) 7.4.0

Good New is Issue is now resolved on three Server that I have tried, will now continue to work on the remainder of the servers

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