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December 9th, 2017 20:00

Unable to update bmc in r410 to 1.33 a03

Hello. I have tried to update my firmware from 1.15 on my bmc controller to eliminate fan 4 noise due to my perc5/e. I have tried dos. i have tried rhel. i have tried server 2012.  It will not update. Error is this update package is not compatable with your system configuration. Anyone have any ideas? My wife is not happy with the noise ha!

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8.7K Posts

December 11th, 2017 11:00

Hi,

What link are you using for 1.33? I am seeing 1.15 as the latest version for the R410.

15 Posts

December 11th, 2017 13:00

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverid=6NTJY that is the link. It is for Dell r410 and to help with my issue.

15 Posts

December 11th, 2017 14:00

I tried that one, but I got the same error

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December 11th, 2017 14:00

15 Posts

December 11th, 2017 15:00

My drac is updated to that, however the fan 4 is still running at 12000 rpm. Is this normal?(I have a perc5/e in the pci slot. ) also. The s300 on board will only see 137gb of space on any drive and I don't know how to reset that so that in non raid form it can see the full space of any drive connected to the backplane.

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8.7K Posts

December 11th, 2017 15:00

The order shows that this has an iDRAC 6 enterprise, so try using the iDRAC update as it replaces the BMC. http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=9GJYW

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8.7K Posts

December 11th, 2017 15:00

Can you private message me the service tag?

15 Posts

December 11th, 2017 16:00

256gb to 1tb

15 Posts

December 11th, 2017 16:00

Attached is system info

1 Attachment

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8.7K Posts

December 11th, 2017 16:00

So all of the drives even when not part of a virtual disk show a smaller size?

15 Posts

December 11th, 2017 16:00

Attached is fan speeds in os

1 Attachment

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8.7K Posts

December 11th, 2017 16:00

In the controller or the OS? If it is in the controller, it may be a cable or controller issue. 

15 Posts

December 11th, 2017 16:00

Yes. I have tried resetting the controller but I am unsure as of how. Sata and sas when either is connected only shows a max of 137gb.

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8.7K Posts

December 11th, 2017 16:00

You could try disconnecting the DRAC module and updating the BMC. What size drives are attached to the S300?

15 Posts

December 11th, 2017 17:00

In the controller

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