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nadogmoney
Silver

contact for "Dell Technical Updates" emails from eSupport ?

Hello,

I am subscribed to get emails when drivers and firmware are released for my server models. These emails almost never are as intended. I sometimes get emails with no updates and most times don't get emails when DUPs are released. I see nowhere in the email how to contact Dell about the quality of the emails. I want the emails but I want them to contain legit info and be sent when new drivers/firmware are released.

Does anyone have the contact info for who manages  "Dell Technical Updates" from eSupport?

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2 Replies
nadogmoney
Silver

RE: contact for "Dell Technical Updates" emails from eSupport ?

Just got three of these this morning. No OS info, chassis info or change info.

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bradje1
Gold

RE: contact for "Dell Technical Updates" emails from eSupport ?

Same here re: emails.

I just check manually once a month for Chassis updates, and let OpenManage Essentials do the rest. It usually catches up every 3 months or so and does a good job.

JB

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