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June 28th, 2014 09:00

Buggy since last system update

I had no problems with my Venue 8 until the 34Mb update this week. Now I get random black boxes in Google Search and Chrome. When the boxes begin to appear, the device develops a mind of its own, randomly opening and closing apps, going to the lock screen, and changing the wallpaper to the default. Sometimes it freezes, sometimes it reboots itself.  Fix please?

11 Posts

June 28th, 2014 11:00

Exactly the same problem faced on my Venue 7 after getting ~399MB update. Updated from 4.2.2 to 4.4.2 & now that erratic issuye . Dell please issue a patch for it! Else have to try factory reset ad last resort erasing all my data.....

11 Posts

June 28th, 2014 19:00

Oh factory reset too not helping....thanks for informing that! Can Dell issue official note what to do next? When will the patch to fix these issues be released? Any info from Dell will be helpful! 

2 Posts

June 28th, 2014 19:00

A factory reset didn't help me either time I've tried it so don't go through the bother unless you absolutely have to do something to pass the time until Dell gets around to fixing this mess.

22 Posts

June 29th, 2014 10:00

Sounds similar to the complaints in this other ongoing thread on recent updates...

http://en.community.dell.com/support-forums/mobile-devices/f/4585/t/19582737.aspx

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