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17 Posts
1
129013
Mouse Pointer disappears on Dell Venue 11 Pro
Does anyone ever turn on their DV11P and their mouse pointer is no where to be found? because that happens to me often. I can still use it although its invisible but it get annoying having to restart my computer just to see it again. any solutions to make it stop going invisible?
UncScooby
14 Posts
1
October 15th, 2014 07:00
I have now installed the latest video drivers (7130_Video_Driver_8D2XV_WN_10.18.10.3925_A04) and so far I have not had the trouble (little over a day).
rdorrell73
1 Message
0
September 7th, 2014 16:00
i am having the same issue. i have to restart and it will come back but if it goes to sleep, then it disappears again
UncScooby
14 Posts
0
September 8th, 2014 09:00
I am having the opposite issue, and only when using a second display. The mouse pointer is not there when I first boot the machine. It appears to be Graphics drivers related, if I cannot see the mouse pointer I change the display settings from extended to duplicate and then back and all is good again. Very annoying, I have tried all available drivers and the issue persists.
og2
1 Message
0
September 8th, 2014 10:00
I am having the same problem. Come on, Dell - can anyone answer?
mijo1
2 Posts
0
September 12th, 2014 15:00
I have at least 1 user reporting this same problem, I haven't experienced it on my Venue. Dell please provide info on this problem
uweiss
1 Message
0
October 5th, 2014 13:00
working with a Dell Venue 11 Pro (7130/7139) and a DELL tablet keyboard I´ve the same experience. Suddenly the cursor disappears. You have to disconnect the keyboard and reconnect it, and usually the cursor comes back to life...
Is there any solution from DELL available already?
Miikuli
9 Posts
0
October 6th, 2014 23:00
My mouse cursor also disappeared couple of weeks ago and now it's an everyday problem. It seems that the cursor is only visible only in areas, where there is text (like this area).
Also my extra battery in the keyboard is not detected anymore. This is so frustrating... This device has already been through some repairs, but I don't have a clue what Dell did to this.
UncScooby
14 Posts
0
October 23rd, 2014 11:00
Just an update to say I have not seen the issue since the update so it looks to be resolved now.
johncoloe
1 Message
0
February 13th, 2015 19:00
I can confirm that installing the video driver cited above fixed the issue on my 7139.