Tablets & Mobile Devices

Last reply by 02-08-2017 Unsolved
Start a Discussion
3 Argentum

Old Venue 8

Just found it after two plus years. Can't remember password. I have to reset the tablet, right? How?

Current Dell stuff:  Dell Inspiron 15, Dell Inspiron Windows Laptop/Tablet, and Dell Venue 8 Pro. . Currently disabled so please excuse typos, confusing responses or the fact I look like a newbie. I have amnesia but used to code, build computers, build websites and more.

Reply (1)
2 Bronze
2 Bronze

From login screen (log out if you are logged in):

  1. Tap the “Accessibility” icon
  2. Disable “Sticky Keys”
  3. Tap “On screen keyboard”
  4. Tap “Shift”
  5. Tap “Power” icon
  6. Tap “Restart”

After the restart:

  1. Tap “Troubleshoot”
  2. Tap “Reset your PC”

After the restart:

  1. Tap [Next]
  2. Tap either “Just remove my files” or “Fully clean the drive”

The option depends upon what you need to do.  If you don’t know the login password, you will need to fully clean the drive and start fresh.

Latest Solutions
Top Contributor