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August 6th, 2015 03:00

Stylus not working on Windows 10 Dell Venue 8 Pro

Hello

I recently upgraded to Windows 10 on my Dell Venue Pro 8. The stylus has stopped working and I cant seem to get the correct drivers on the page. Can somebody help?

32 Posts

August 6th, 2015 07:00

My stylus stopped working as well after the 10 upgrade. Wasn't recognized at all by the tablet.

Not sure why, but simply removing and re-inserting the stylus battery fixed it for me.

4 Posts

August 6th, 2015 12:00

My stylus stopped working also.  Unfortunately, battery remove and reinsert did not work for me.  

1 Message

August 7th, 2015 09:00

Same as the rest, no more stylus after Upgrading to Windows 10. Very frustrating.

3 Posts

August 7th, 2015 11:00

Are you on the latest BIOS?

4 Posts

August 7th, 2015 13:00

Yes, A11.  

2 Posts

August 10th, 2015 06:00

Anyone managed to solve this. I have the same problem.

2 Posts

August 10th, 2015 09:00

Same here :(  I mainly wanted my venue 8 pro for not taking which can be flaky.

2 Posts

August 15th, 2015 06:00

Still not sure if anyone has got a solution. I notice that in the Device Manager there is no "HID Compliant Pen" listed. Does that have anything to do with it?

4 Posts

August 17th, 2015 07:00

I can see a HID Compliant Pen listed in mine. The properties says it is Microsoft dated 2006-06-21 version 10.0.10240.16384.  When I try to update, it tells me this is the latest.  The stylus remains non-functional.  Perhaps someone can provide details of a working driver.  

4 Posts

August 20th, 2015 10:00

I purchased the Dell Active Stylus for my 13" 2-in-1 (Inspiron 7352).  The stylus no longer works now that I have Windows 10 installed.  I tried using a Surface Pro Pen and that doesn't seem to work either.

Dell, please fix this!  I've only had the pen for a few months and now I can't use it!

1 Message

August 29th, 2015 17:00

I had similar but slightly different scenario.  The problem started after I ran Windows 10 Update, but seems to be exclusively with Word application and specifically in the tablet mode.  When I tab the screen the onscreen keyboard/stylus should pop up, but nothing happens.  If I take it out of tablet mode I get an icon for keyboard on the task bar, but it doesn't seem to function properly.

1 Message

September 1st, 2015 22:00

I have the same exact problem!!

Purchased Inspiron 7348 2-in-1 and the active stylus a couple months back. It was working great on Windows 8.1. After updating to Windows 10, the active stylus no longer works.

DELL, please fix!! This is frustrating!!!

4 Posts

September 2nd, 2015 09:00

I had the stylus in my bag for a couple of months.  I used it sparingly.  However, its position in the bag caused the buttons to be pressed all the time, which drained the battery.  I replaced the AAAA battery and it worked.

Also, I did find & install an updated video driver.  Try those 2 things as it did work for me.

915 Posts

September 2nd, 2015 14:00

To prevent a battery drain, if I'm not using the stylus for awhile, I reverse the battery's direction in the case--a handy method, I think.     :emotion-1: 

3 Posts

September 4th, 2015 00:00

fresh battery. all the latest drivers. dead stylus.

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