Unsolved
This post is more than 5 years old
5 Posts
0
13947
What should I do ? My service tag return a wrong model number.
I got a refurbished venue 11 pro 5130 (atom) machine,
and would like to transfer the ownership from US to my country.
However, when I check the Ownership Transfer page, it shown me for i3/i5 series machine.
Waiting for the reply for about a week, I am a little bit worry about the ownership transfer.
Would it be a problem for that, and what should I do ?
Thank you very much.
Mikerman
915 Posts
0
June 17th, 2014 07:00
good2know
5 Posts
0
June 17th, 2014 18:00
I understood that the transfer would take about 2 weeks.
However, the service tag issue just bother me.
Dell is such a large and good service company in my mind,
It shouldn't pop up such kind of careless mistake.
If the auto-update from Dell is enabled, would it download & install the wrong "BIOS" or drivers..... Worry it would brick the tablet and no one in here will fix it.
Mikerman
915 Posts
0
June 17th, 2014 21:00
good2know
5 Posts
0
June 17th, 2014 22:00
What a relief. Let's see how it's going.
Wish the ownership transfer without any problem.
Thanks for your help.