xyzttt
1 Copper

dell venue 7 3740 boot loop issue

I can't get my tablet to start - seems stuck in a boot loop.  I am also not able to hard reset the thing - get it into recovery mode.  Any suggestions?

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4 Replies
Moderator
Moderator

RE: dell venue 7 3740 boot loop issue

xyzttt,

Factory Data Reset

A CAUTION indicates a potential for property damage, personal injury, or death. CAUTION:
  • This will erase all personal data and downloaded applications on the tablet and this action is non reversible.
  • Factory Data Reset is accessible by repair-center technicians only.
Procedure to Factory Reset Data on the Tablet
   1.

Press the Volume Down + Power button to boot into DROIDBOOT mode.

2. Use the Volume Down button to navigate through the options and press Power button to select RECOVERY mode.

3. In RECOVERY mode, press the Power + Volume Up buttons to display RECOVERY mode menu.

NOTE:
No Command has been removed in latest DROIDBOOT 9.67.

4. In recovery mode, use Volume Down button to navigate to the wipe data/factory reset option and press Power button to select.

5.To confirm data deletion, use the Volume Down button and navigate to Yes -- delete all user data option. Press Power button to select.

6.Once the reset is complete, use Volume button to navigate to reboot system now option and press Power button to select.


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SVKVAMSI
1 Copper

RE: dell venue 7 3740 boot loop issue

Hi ,

I have done it as you mentioned. But still the dead android guy shows up with a no command board.

What can be done further?

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litteljp
1 Copper

RE: dell venue 7 3740 boot loop issue

I'm have that issue now  did you  ever  get a fix??

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SVKVAMSI
1 Copper

RE: dell venue 7 3740 boot loop issue

Hi Yes, it is a issue related to motherboard. What i was told is that an update in firmware had caused some damage to the mother board, so it is replaced (i had warranty that time)

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