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June 19th, 2011 00:00

is anyone from dell reading these posts?

Hi I am wondering if dell could let us, the users know if and what mobile devices will be getting an updated. Also what kind of update they would be getting. Honestly I think it is only right to let the people who buy your products know if what they are buying is getting updates or not.

 

                                                                                                                                                                                        Thank you for reading this :)

26 Posts

June 19th, 2011 18:00

Ditto....

5 Posts

June 20th, 2011 00:00

Hmmm there are no moderators that are posting in this part of the forum. Compared to forums like Nokia, Sony, Vodafone...etc who have their own people replying to forums, this is extremely surprising for such a big company like DELL that it has no one to reply to users' questions and query in its own Dell Streak forum.

12 Posts

June 22nd, 2011 02:00

me ditto also ...

June 22nd, 2011 14:00

No answer? Not suprized, dell has let me down more than once! I love their products but wish they would be more active answering their customers concerns!

10 Posts

June 25th, 2011 02:00

ahahha they do read this posts coz when i wrote my last message they deleted it, so yes they read but just have no will to answer....

June 30th, 2011 19:00

I might as well have bought a chinese knock off iphone. I probably would get better support then i have with smell!

July 7th, 2011 08:00

wow.... really? still no reply.

73 Posts

July 7th, 2011 13:00

Yes that was my experience as well. The moderators here are only "moderating". Only Amy replies and her replies are few and far between.

There is a Dell Facebook page and someone from Dell does monitor and reply there. They are actually quite helpful on the Facebook page.

July 7th, 2011 14:00

what is the facebook page?

73 Posts

July 7th, 2011 16:00

Hopefully this link will not earn me the wrath of the mods. www.facebook.com/.../126030240750195

9 Legend

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30.3K Posts

July 7th, 2011 17:00

You can try...

 

@DellCares

 

 

Rick

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