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Unisphere for VMAX Upgrade Successful - This page can't be displayed
The Unisphere for VMAX upgrade from 1.6.1.8 to 1.6.2.13 succeeded.
Using IE11, launched Unisphere for VMAX after upgrade. Browser displays "This page can't be displayed".
Virtual Machine running Windows OS 2008 R2 SP1 64-bit
Unisphere for VMAX 1.6.2.13
SE 7.6.2.67 with SMI-S 4.6.2.29 bundled
Logs indicate successful upgrade, no errors or warnings.
Any ideas on what may be causing this issue and /or what I should look at to t-shoot?
Thank you.
tiro1
27 Posts
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December 14th, 2015 13:00
This may sound a bit naive, but did you check whether or not all the necessary services are running?
rmc_dell
47 Posts
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December 16th, 2015 03:00
Thank you for your reply Tiro.
Yes Sir. I did check the services. Even restart SMAS service.
Sathish Dodda
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121 Posts
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January 12th, 2016 04:00
I am also getting same issue, Did we get any clue for this
rmc_dell
47 Posts
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January 13th, 2016 06:00
Good Morning,
I currently have a service request opened with EMC tech support, SR # 76029384. Tech support engineer is Brian Bosader.
Initial troubleshooting has not revealed the root cause.
I am in the process of gathering the following logs and will be providing to Brian today:
-run.log
-smas.log
-smas installer logs
-symapi log
mohammedwasif
5 Posts
0
March 21st, 2016 10:00
Hello,
rmc, what happened after you gave emc the above mentioned log files, was there a fix for the issue or still not fixed?
Rasmmacias
108 Posts
0
March 22nd, 2016 03:00
I think you have problem with you IE11: Press the F12 key/ HTML section/ Click on Browser mode, Compatibility view to IE9