Unisphere for VMAX upgrade

Also I notice that if I do perform the backup prior to the upgrade and restore it only saves the historical data and not the diagnostic data.

page # 28 of this document

https://support.emc.com/docu47001_Unisphere-for-VMAX-1.6-Installation-Guide.pdf?language=en_US

does not mention anything about taking the backup of spa db and restoring after upgrade so it means we can directly upgrade from 1.5 to 1.6 BUT i am not that optimistic person when it comes to data. Its better to take the backup of the db before the upgrade (just in case something goes wrong).

Regarding your second question, during the backup and restore of the SPA db, diag data is not kept. This is true and the reason for not keeping diag data is the size of backed up file would be too large then and may cause issues while restoring.

regards,

Saurabh

That error indicates an issue with connecting to symapi, saying the connection has been refused.  You'll want to check your Symapi server (whether it's the same host as Unisphere or separate).  Check that the EMC Storsrvd service is running and if it is, look for errors in these 2 logs:

\EMC\symapi\log\symapi log

\EMC\symapi\log\storsrvd.log

I agree with Saurabh in that doing a backup is a good idea before any upgrade, although I don't believe it should not be necessary during an upgrade from 1.5.1.1 to 1.6.0.8 per the documentation.

I did an upgrade from Unisphere for VMAX 1.5.1 to 1.6.0.8, it is thrrowing an error:

SMAS server failed to start

  SymObjectModelService 

  java.lang.RuntimeException: SymInitialize failed with code 510 (SYMAPI_C_NET_CONN_REFUSED) 

  SymapiSession 

  SYMAPI_C_NET_CONN_REFUSED 

  OmRefreshService 

  java.lang.RuntimeException: SymInitialize failed with code 510 (SYMAPI_C_NET_CONN_REFUSED)

Any idea why??? I could not find a reference to this error anywhere..

I did not do any backup. I thought SPA was integrated into Unisphere (unlike in SMC).

Hi Hamilton,

question please.

The UniSphere is installed on Windows machine or on Virtual Appliance.

I have read that trying to upgrade from 1.5 to 1.6 but having your Uni in Virtual Appliance you will have issues.

Actually I just tested an upgrade from 1.5.1.1 to 1.6.0.8.  During the upgrade there is a popup that says to make sure you do a backup of the Performance Database before proceeding.  You must do a backup of the data before upgrading or the data may be lost.

When we upgraded in the lab I saw the same result.  The data was not available until I restored the Database.

One more thing to note, when backing up the database if you want to keep the Diagnostic data make sure you choose the checkbox for that.  By default you only get the Historical data.