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February 17th, 2016 14:00

symcli terminal closed after symconfigure commit

If your vpn terminal closes on the symcli host after sending a symconfigure command how can you see if it completed ?  I thought these would safely continue in the event of a terminal disconnect.

My log file seems to have stopped after the connection closed.

tail  /usr/emc/API/symapi/log/symapi-20160217.log

02/17/2016 15:31:21.002    946     Step 070, substep 125.......................................Executing.

02/17/2016 15:33:23.843    946     Step 070, substep 126.......................................Executing.

02/17/2016 15:35:26.680    946     Step 070, substep 127.......................................Executing.

02/17/2016 15:37:29.519    946     Step 070, substep 128.......................................Executing.

02/17/2016 15:39:32.360    946     Step 070, substep 129.......................................Executing.

02/17/2016 15:41:35.200    946     Step 070, substep 130.......................................Executing.

02/17/2016 15:43:07.329    946     Step 070, substep 131.......................................Executing.

02/17/2016 15:45:10.175    946     Step 070, substep 132.......................................Executing.

02/17/2016 15:47:14.187    946     Step 070, substep 133.......................................Executing.

02/17/2016 15:49:17.025    946     Step 070, substep 134.......................................Executing.

522 Posts

February 17th, 2016 14:00

sometimes they will continue and complete and other times you might need to release the lock if they hung up. You can check the lock to see if there is a config change lock (15) by running "symcfg -sid XXX -lockn all list"

If there is a #15 config Change lock, check the amount of time it has been running for and it could be that command. If you see the actions no longer happening in the symapi logs on the executing host, you can likely clear it and redo or call support to have them either retry the command or try to complete the script on their end.

76 Posts

February 17th, 2016 17:00

Yea, it appears your pretty screwed if you want to monitor your command progression when a terminal dies.  

NOTE: No matter how simple start a screen session on Linux before using symcli.

  • symconfigure -sid XXXX  query
  • symcfg -sid XXX -lockn all list
  • symdev show  
  • symdev will show you some stats in the "Clone Device Information" section.

Call support or open a chat and or get on a webex. 

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