Robert_S1
1 Copper

vCenter VSI connection failure

Hello everyone,

we have got the following configuration:

EMC VNX 5300

VMWare vSphere 4.1.0 Build 348481 (with NFS storage connection)

vCenter Server 4.1.0 Build 345043 running on Windows 2008 64bit

On the vCenter Server EMC Virtual Storage Integrator 4.0.1.67 and Solution Enabler 7.210 is installed.

We use an NFS Export that holds the virtual machines for the ESX Servers.

I try to add the VNX as a "File" Device in the Unified Storage Management plugin.

After typing in the IP of the VNX control station and the user informations I get an error message

"Could not connect to File Storage System 172.16.201.60"

vCenter Server IP 172.16.201.31

Control Station IP 172.16.201.60

Storage SPA IP 172.16.201.61

Storage SPB IP 172.16.201.62

ESX-1 Console IP 172.16.201.21

ESX-2 Console IP 172.16.201.22

I am able to ping the control station and both storage processors from the vCenter Server and from the ESX service console.

What's wrong here?

Best regards

Robert

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7 Replies
PBradz
2 Bronze

Re: vCenter VSI connection failure

I'm seeing the same issue here, any resolution or items that should be checked?

I have this setup for 4.0 that points to the same array and all works great.

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JoshHutt
1 Copper

Re: vCenter VSI connection failure

Please attach the USM feature's log file.

It can be found here: %APPDATA%\EMC\Virtual Storage Integrator\vSphere4\Logs\EMC.VSI.VSphere4.Features.USD.UnifiedStorageManagement.txt

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PBradz
2 Bronze

Re: vCenter VSI connection failure

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JoshHutt
1 Copper

Re: vCenter VSI connection failure

PBradz, in your case it looks like your stored credentials could be corrupt. Delete the contents of '%APPDATA%\EMC\Unified Storage\Config' and restart your vSphere Client, then try to add the VNX File credentials again.

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PBradz
2 Bronze

Re: vCenter VSI connection failure

Schweet!

I had not thought of trying that as everything else seems to be working...that's probably not the only corrupt thing on this box

I'll give it a go.

Thanks Josh!

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PBradz
2 Bronze

Re: vCenter VSI connection failure

Thanks Josh, worked perfectly!

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JoshHutt
1 Copper

Re: vCenter VSI connection failure

Glad to hear it!

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