Unsolved
This post is more than 5 years old
5 Posts
0
16067
Unable to Connect to Internet Except in Safe Mode
I am using Vista on Dell Studio 1735. I am unable to connect to I.E. except thru Safe Mode. I was advised on another Dell Forum that I probably had a virus and was redirected here. I have a new and current version of Norton, as of Sept 2014, but am unable to run it in Safe Mode. What am I to do? Thank you very much for your help.
sronal
18 Posts
0
November 20th, 2014 19:00
Hello
What is the version of Internet Explorer?
couldn't load xpcom - firefox xpcom - couldn't load xpcom
Please try these steps:
- Hold Windows Key and Press R
- Type inetcpl.cpl and click ok
- Go to advanced tab and select Reset -> delete personal settings -> reset
restart IE and test to see if it works.
Lynn L.
5 Posts
0
November 20th, 2014 20:00
I will try the step you suggested.
I'm using Internet Explorer 9
sronal
18 Posts
0
November 20th, 2014 20:00
Let me know how it goes
Lynn L.
5 Posts
0
November 20th, 2014 20:00
I tried the steps suggested to reset personal settings, but I'm still unable to connect to Internet Explorer 9 except in Normal Mode. Only able to connect to I.E. in Safe Mode.
sronal
18 Posts
0
November 20th, 2014 20:00
Can you hold win key and press r
type iexplore.exe -extoff and then test?
Lynn L.
5 Posts
0
November 20th, 2014 21:00
I tried the steps below and tested, but still no I.E. access.
Can you hold win key and press r
type iexplore.exe -extoff and then test?
sronal
18 Posts
0
November 21st, 2014 03:00
Can you download Chrome in Safemode and then see if that works in normal mode?