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musturd
Copper

dll file file missing error-please help

I keep getting this error message

api-ms-win-downlevel-shell32-l1-1-0.dll file missing

can anyone help?

Thanks

Matt

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5 Replies

Re: dll file file missing error-please help

Hello Matt,

In order to assist you further, please help me understand when exactly do you get the error message. You may also try the suggestions mentioned in the article on api-ms-win-downlevel-shell32-l1-1-0.dll and check if that helps!

Thanks & Regards
Allan D
#iworkfordell
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musturd
Copper

Re: dll file file missing error-please help

Hello Allan,

I have my laptop plugged into the TV. I have piece of software call Expatshield which allows me to watch TV programs in the UK . I have been using this for a couple of years without a problem until a day ago I clicked on the shortcut and above error message popped up. Someone mentioned it could have been caused by a Microsoft update that was faulty?

Thanks

Matt

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Bugbatter
Diamond

Re: dll file file missing error-please help

You may want to refer to this discussion.There are numbers and information in the topic that will put you in contact with Microsoft. This issue is several months old, so they should have a record of it. Best of luck in getting this resolved.


Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional
SpywareHammer

I am not a Microsoft or a Dell employee. I am a volunteer.

 

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musturd
Copper

Re: dll file file missing error-please help

Thank you for that info.

Matt

Bugbatter
Diamond

Re: dll file file missing error-please help

You're welcome, Matt. Let us know if you are successful in finding a solution to the problem. Considering that others had the same issue, Microsoft should be able to tell you by now what happened and suggest a possible fix.


Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional
SpywareHammer

I am not a Microsoft or a Dell employee. I am a volunteer.

 

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