We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
We tried reaching you on a private message asking for the Service Tag number. We see that you have posted your Service Tag information publicly which may pose threat to your system security. We suggest immediately deleting the Service tag from the public post and replying to us on the Private message so that we can assist you further.
* Do you see any signs of power on the system? * When the AC power adapter is plugged into the wall power socket, does its LED turn on? * When you connect the AC power adapter to your system, does the LED on the AC power adapter go off? * Did you have any charging related issues before you noticed the current issue? * Did the issue occur after any recent hardware or software changes? * Could you share images of the AC power adapter, power cord, charging pin, and charging port?
DELL-Cares
Moderator
Moderator
•
25.7K Posts
0
December 30th, 2021 02:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
Moderator
Moderator
•
25.7K Posts
0
December 30th, 2021 03:00
To keep your information safe, We suggest you delete any Dell-based post containing information
DELL-Cares
Moderator
Moderator
•
25.7K Posts
0
December 30th, 2021 03:00
We tried reaching you on a private message asking for the Service Tag number. We see that you have posted your Service Tag information publicly which may pose threat to your system security. We suggest immediately deleting the Service tag from the public post and replying to us on the Private message so that we can assist you further.
Regards
muqarrab
3 Posts
0
December 30th, 2021 03:00
muqarrab
3 Posts
0
January 4th, 2022 05:00
I am unable to contact you
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
February 10th, 2022 12:00
Update DELL-Cares troubleshooting =
* Do you see any signs of power on the system?
* When the AC power adapter is plugged into the wall power socket, does its LED turn on?
* When you connect the AC power adapter to your system, does the LED on the AC power adapter go off?
* Did you have any charging related issues before you noticed the current issue?
* Did the issue occur after any recent hardware or software changes?
* Could you share images of the AC power adapter, power cord, charging pin, and charging port?