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DELL INSPIRON 15 7000 series 7537
Hi
Recently my dell inspiron 7537 is having problems opening properly. I am not sure if it is the way I carry it in my back back (college student) but I always use a case with it and make sure to be gentle setting my backpack down, etc. I have had this computer since 2014 and never had any problems, I love it!. But recently when I try to open the laptop for use the right side makes a popping noise at the crease and the bottom right of the screen (not the touch screen portion but where it is black at the corner) is popping off. I can see the lights behind it. I am able to press on the screen to get it to pop back in place but even when it is in place and I test it by opening and closing it the same popping noise happens and the portion of the screen is raised again.
Is this a problem I live with now? Any solutions? I bought my computer at costco but I can't remember if I had a warranty or if it even lasted this long. Any suggestions?
Also the actual computer functions just fine, no problems booting up or anything.
DELL-Jesse L
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November 29th, 2016 05:00
brittdenn4,
If your purchased the system through costco you would need to contact them for warranty issues unless you transferred the warranty to Dell online. Can you post a picture of the piece coming off? If so, I can look to see if that part is replaceable through our spare parts department.