Dell Inspiron 7567 is NOT stable on newer Win10 Builds

Hi Turboman750,

Thanks for posting.

In researching this, I found that upgrading the BIOS may resolve this issue,  please try updating your system BIOS to version 1.0.3 or later.  Thanks.

CPU throttling while system is being stressed (Aida64: CPU+GPU stress test replicates this issue within the first 2 minutes).  See the attached video demoing the issue:

I watched the YouTube with the i5 processor.  The comment is made the system is not getting hot, but the processor is showing 156° F.  I haven't looked at the max temps of the i5 or i7 but I would say that is a little warm.  The fact you can hear the fans running shows the system is warmer than normal.  The fact the processor was running at 100% means it is working harder than mine ever did during the stress test.

As far as this system, since I am not a performance expert, I can only provide info regarding what my system does when running a stress test using 3DMark.  I am not trying to say your conclusions are

It appears to me, the processor does drop down in speed but was showing a utilization of around 50%.  The interesting part is the frame rate does not drop off with the drop in processor speed.  The 3DMark provides more results beyond the two I am showing and you can see options along the bottom of the picture.

This system is a Gaming Laptop.  I have a Desktop gaming system which has two GTX 980 Nvidia cards running in SLI.  I am wondering if your are expecting too much from the system.  It might be good to compare the Inspiron Gaming version with one of the Alienware systems.

This issue is NOT resolved by updating the bios to the latest version 1.0.7.

This issue is ONLY resolved by rolling back your Windows OS to a build prior to the Creators Update.

I appreciate your responses but I'm not looking for troubleshooting or a solution - I've already solved it.  I'm posting this to put it out there for those of us who purchased the 7567 and want to get the best possible experience on the machine.  I had to find the majority of this information on a Chinese forum because nobody in the US seems to be troubleshooting this issue.

The issue is 100% resolved when you roll back to a previous build of windows 10 prior to the creators update.  Perhaps in the near future, these issues will be gone when Microsoft rolls out new builds.

Turboman750, thank you for posting this thread.  I have been very disappointed in the gaming performance of my 7567, which I bought only 18 days ago (3 days past the BB return deadline).  I have noticed lagginess in all of the games I have tried so far - and  they are mostly old games like CS:GO and Killing  Floor 2.  With the specs of this laptop, the old games should fly.  I was starting to think it was an issue with the display (I have the 1080p IPS screen) but after reading your post, I think I may be experiencing the same issue you described.

Riveredge,

You're welcome.  This would be a PR nightmare for Dell if they announced this to the public which is why they're keeping silent.  The laptop is actually an excellent machine, the build quality and performance per dollar is in my opinion one of the best on the market.

It's really unfortunate that this is currently happening and I'm hoping Dell and Microsoft iron out these issues sooner rather than later.  Not updating your windows 10 prevents you from receiving Microsoft security updates and leaves your machine vulnerable but until they fix this throttling issue, I would not recommend updating your machine.

I'm having the same problem. Do you remember what is the update code behind Windows Creators?

This seems to be an issue with Turbo Boost, I disabled it and its not downclocking at all anymore.

I disabled Turbo Boost and its not downclocking on the newer build anymore, it seems to be an issue with that I guess. Either way Dell needs to fix this ASAP or I'm returning it.

dell I hope you realize you're about to lose a valuable customer

this is unfortunate, dell does not care about this at all. nice job..

Hi,thank you for posting this issue,i had this problem recently and i wonder which graphic drivers are totally fit with this Dell 7567.Should i download the up-to-date driver from Nvidia or using the original driver from the Dell website? Should all drivers stay the same or do i need to download the up-to-date version for all my dell 7567 drivers? I'm just expect to play games in this laptop.

Sorry for asking so many questions,hope you can help with my concern i just want to experience the best performance of gaming with this Dell 7567. Please help.Thanks

Hi,thank you for posting this issue.

Should i download the up-to-date version of graphic driver form Nvidia or should i just stay the original graphic driver from Dell website. Also,do i need to download the newest drivers for this Dell 7567 or just using the original drivers?

Hope you can help with my concerns,i would like to have the best performance of gaming from this Dell 7567.Thanks.

Same issue

Bios update don't fix

Dell don't care