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November 30th, 2016 07:00

Dell Latitude e5470 has no CD Rom drive, but received Windows 10 CD with. How do I install?

Hi

I recently bought a new Dell Latitude e5470. It is running Windows 7 Pro, but I received Windows 10 on a CD with the laptop. The laptop doesn't have a CD-Rom drive, so I obviously can't install it using the CD. 

On the CD it says "Already installed on your computer", but I don't understand what it means. 

How can I install or activate Windows 10 on my laptop?

4 Operator

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6.4K Posts

November 30th, 2016 09:00

Please click on links below, hopefully both of them will be a help to you:

Reset or reinstall Windows 10 on your Dell computer

Activation in Windows 10

4 Operator

 • 

6.4K Posts

November 30th, 2016 09:00

:emotion-2:

I'd suggest you purchase a portable disc drive at your local Walmart.

Portable Disc Drives - Walmart.com

9 Legend

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47K Posts

November 30th, 2016 11:00

"Already installed on your computer is a Resource DRIVER DVD" Not a windows 10 install media.  Windows 10 media is created on USB Flash Drives from the Dell ISO site.  Dell does not ship Windows Media.

http://www.dell.com/support/home/Drivers/OSISO

 

Step 1: Format your USB drive as a bootable drive

Make sure that you use 8 GB or larger USB drive (32 GB Maximum) and backup any important data on it. When the drive is formatted, all existing data will be deleted.

  1. Connect the USB drive to the PC where you'll be creating the installation media.
  2. Open the Command Prompt window by right-clicking the Start button and then select Command Prompt (Admin) to run in administrator mode.
  3. At the command prompt, type diskpart and press Enter.
  4. Next, type list volume and press Enter.
  5. From the list, determine which volume number is the connected USB drive. The volume type should be marked as Removable.
  6. Type select volume X, where X is the number obtained in the previous step. For example, select volume 9.
  7. Type clean and press Enter.
  8. Type create partition primary and press Enter.
  9. Type format fs=fat32 label='OS install' quick and press Enter.
  10. Type active and press Enter.
  11. To close the Command Prompt window, type exit and press Enter.
Step 2: Copy the recovery image to your bootable USB drive
  1. Go to the location where you saved the recovery image.
  2. Right-click the recovery image file (.iso) and on the options menu, select Mount.
  3. Windows will open the contents of the image in File Explorer.
  4. Copy the contents of the image to your bootable device.

 


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