XPS 13 Wireless Problems

Hi,

Which wireless card do you have in that XPS 13?  I believe it currently ships with either Dell Wireless 1560 or the Intel 7265 card.   Assuming you have the XPS 9343, here is the downloads page for the XPS 13 9343.  Please make sure you filter it to show drivers for Windows 10, and you can update the driver for your wireless / bluetooth card.   

The wireless cards not reconnecting is probably a power issue.  If you can tell me which card you have in the system I can try and find some information on how to adjust the settings on the card.  

Todd

I have the same problem (same XPS 13 9343) and just upgraded to Windows 10. Now wireless is very flaky, basically unusable. I have a Dell Wireless 1560. I have downloaded the latest driver from Dell (filtering for Win10). The driver version is 7.35.295.0. Please advise.

BUMP same problem, 1560 wireless card w/ updated drivers.

I updated the driver for my Dell (Broadcom) 1560 wireless card to the latest version (7.35.295.0).  Same problem - both WiFi and Bluetooth are unreliable with frequent disconnects.

I then purchased the Intel 7565 card ($30 on Amazon) and replaced the Dell 1560.  A bit tricky to install, but the problem immediately disappeared.  Both WiFi and Bluetooth now work as expected.

For others with this problem, the link on Amazon is:http://www.amazon.com/Intel-7265NGW-Wireless-Bluetooth-Interface/dp/B00TKO47XI/ref=sr_1_1?s=pc&ie=UTF8&qid=1441399949&sr=1-1&keywords=Intel+7265NGW+Dual+Band+2x2+Wireless+AC&pebp=1441399952858&perid=088FGME6825MYAG0M4XJ

I have a XPS 13 (9343, Early 2015) with the Broadcom 1560 wireless chip. Under Windows 10 it is really bad. Constantly drops connections and only responds to extremely strong signals. Performance under Windows 8.1 was great. Dell really needs to put some pressure on Broadcom to release Windows 10 drivers that do not suhck.

Same Problems got the new xps13 9343 with broadcom 1560 Chip and win10! Always lose the Connection!! DELL pls help!!! Regards

I upgraded to windows at over a month ago and in the last two days having huge problems with wifi... its unusable and without a ethernet port on this laptop a MASSIVE probelm!

this is not what you expect on a top end product.

Ive read dozens of forums and cant seem to solve the problem.  The wifi in my office is fine and no other laptops or phones have any problem.  I put an LTE modem right next to my dell and that works so I know its the dells problem...

My solution was inelegant. I bought a wifi repeater for my house to boost the signal. It works.

I wish they would just write some better drivers for laptop's wifi chip. 

yes i could do that but why should I.  also I travel a lot and use hotel, wifi hot spots...

I'm having the same problems new Dell Xps 13 with windows 10 I updated wifi drivers and have frequent wifi disconnects especially after sleep. Are there any updates?

Exactly the same problem for me. Dell please get this issue escalated and resolved! We should not have to purchase new wireless adapters to solve this issue.

I was planning on buying an XPS 13 with Windows 10 for my wife, but with this wifi problem and many others that I am seeing in forums, I think Dell didn't do a good job of updating bios and drivers for windows 10.  I'm afraid to buy XPS 13 now.  When will Dell fix these problems?

I rolled back driver to version 6.30.223.227 and now it works perfectly. 

To do so, you go to Device Manager --> Network Adapters --> Dell Wireless 1560 802.11ac --> Driver --> Roll Back Driver. 

It seems to be a solution by now!

Ohara80, many thanks for this information.

My machine was on Windows 10, straight from Dell, so I couldn't roll the driver back.

However, I Googled the exact version you detailed which took me to us US page (I'm in the UK but it worked fine):

6.30.223.227 Broadcom 1560 wireless adapter driver

In case it helps anyone, the exact steps I took after downloading the driver were:

1. Go to Device Manager -> Network Adapters ->, right click on Dell Wireless 1560 80.11ac and choose uninstall (I chose to keep the existing driver on the machine).
2. I then navigated to the download location of the 6.3.0.223.227 driver file.
3. When double clicked, I had the option to extract the files to a folder or run the installation directly. Running the installation directly didn't work for me so I extracted the files to a folder and then ran the Setup.exe file
4. Everything worked from then on!

Thanks again Ohara80 - I just hope Dell / Broadcome get their Windows 10 driver sorted soon.

worked for me too, uninstall current driver 7.xxxx , downloaded 6.xxxx driver and installed it.

Installation suggests it's a bluetooth update, nevermind and click yes.  Problem fixed.

Surprising that this bug has not been recognised for all this time.