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October 5th, 2016 12:00

XPS 15 9550 Model HDD Program Crashes

After I install the recent Windows 10 anniversary update, my HDD (Intel Rapid Storage Technology) program will crash and keep starting a process called [ ]helper <--- I forgot the name of this process which will max out my CPU when every time I boot up. Also, I will sometimes get a pink screen when I boot up. I don't know what problem is, and Windows 10 support - reinstall Windows 10 didn't work. So, I just want to know what the problem is. To me, it seems like a driver issue, but the pink screen just makes no sense. Also, I tried to install new drivers, but it still doesn't work. I just got this laptop 8 days ago, and this upgrade issue caused me a lot of trouble. Thank you for reading through this unorganized texts!

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