margeol90
1 Copper

Laptop shuts off seconds after I press the power button

I have a Dell Inspiron 3537 and every time I press the power button, it will reach the windows logo but then suddenly shuts off. On the second try it will start properly.

But I have generally noticed that it takes a long time to reach the desktop and it is slightly slower.

Any suggestions?

Thank you very much

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1 Reply

RE: Laptop shuts off seconds after I press the power button

Hi Marheol90,

Thank you for writing to us!

Since the system takes longer that expected kindly try the following steps:

1-Disable Startup Programs.

2-Run a Scan and DeFragment

3- Update Drivers (Check for pending updates on the system)

4- Check for virus and malware on the system.

5- Back up date on the system reset to factory defaults.

Kindly let us know if the this helps.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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