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New Dell vostro 5470 Stuck during initial setup
hi ,
I purchased a new dell vostro 5470 computer. During the initial setup is Stuck on the screen of define new wireless network connection and did not respond to anything including attempts to shutdown (from button), I waited until the battery is empty and turned on again, the moment he came directly to Dell's Auto Repair.
It does not allow any system recovery.
What should i do now ??
thanks
VinOth_VingO
285 Posts
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October 4th, 2014 13:00
Hi,
Could you try a fresh installation OS?
Do Before, you need to take your backup from hard disk.
complex88
2 Posts
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October 4th, 2014 23:00
This model is an ultrabook there no cd/dvd the windows system is on the hdd .
This computer is brand new, never used before.
Thank for your answer but its didnt helping me
Philip_Yip
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October 5th, 2014 17:00
You will have to call Dell Technical Support and have them ship your a Recovery USB which you can use to reinstall the Operating System.