This does not mean anything if you never had that partition in the first place. You need to say what model computer and operating system you have. If you upgraded to win 8 or reformatted the drive, you will not have a usable recovery partition. Also say why you are trying to do a factory reset.
Mary G
4 Operator
4 Operator
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20.1K Posts
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September 11th, 2013 16:00
This does not mean anything if you never had that partition in the first place. You need to say what model computer and operating system you have. If you upgraded to win 8 or reformatted the drive, you will not have a usable recovery partition. Also say why you are trying to do a factory reset.
Adib254
25 Posts
0
September 11th, 2013 17:00
its a dell inspiron 15r 5521. it comes out with the win 8 os. is there any way to copy the oem partition in a usb or cd and then setup using it?
Jason Chiah
5 Posts
0
September 19th, 2013 04:00
I have the same problem too.
i also use the same laptop ,inspiron 15R 5521.