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May 29th, 2015 14:00

(inspiron 11 3000 3138) will not load

I did a windows update and my speakers, Bluetooth and and wifi stopped working, I did a system restore and it took hours so I shut it down and now my system wont load. I turn on but there is a blank screen. I can access F2 and F12.

3 Posts

May 30th, 2015 17:00

Do U mind telling me how to do that?  I saw no options for it.  It won't even go in safe mode.

4 Operator

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6.4K Posts

May 30th, 2015 17:00

:emotion-1:

F12

4 Operator

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11.1K Posts

May 30th, 2015 17:00

Run Dell Diagnostics on the hard drive.

4 Operator

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6.4K Posts

May 30th, 2015 18:00

:emotion-2:

Did you remember to press the Function and wireless key (Fn+PrntScr) ?

3 Posts

May 30th, 2015 18:00

All test past.

4 Operator

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6.4K Posts

May 30th, 2015 19:00

:emotion-2:

How about trying these steps:

1. Shut your system down, remove the battery and disconnect the ac adapter.

2.Press and hold the power button for 20 to 30 seconds. Now connect only the ac adapter and wait for 25 seconds and turn on the system.

 3.Check if there are any beeps.If so,check for number of beeps.

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