After many exchange of emails and attempts at getting the warranty activated and advice from dell support regarding Flash the bios and deal with NVRAM ( on a brand new computer of what is now three weeks of age) I received another email yesterday from dell to say the following and I have now tried it and the error message appears to have gone. But I think it is too early to tell. But I have turned on the computer four or five times since yesterday and no error message. So give it a go.
so here is what I was told.
removing and reseating the CMOS battery
> will resolve this problem. Please do this task, and I am sure
> that this will fix the problem. You can refer the link below
> for instructions to do this task:
Glad the last bit of advice worked. What else do you need to fix? I do not understand your point or link?
I have found that www.pcpitstop.com has been my bible for all problems if the Dell guys cannot help. Dell support (My Opinion, has been as good as a condom in a AIDS clinic).
Try advice from genuine pc enthusiasts.
Sorry about the confusion. I was having a mini nightmare with my AOL connection and when I posted that last reply it was after losing my AOL connection five times in the midst of typing the paragraph. By the fifth time I was so jaded that I typed a shortened version of events. Aol also keeps freezing and I have to use ctl alt del to get out of AOL and restart the software.
The posting was in relation to this error message.
Alert system battery voltage low' on booting up. It gives me an option of
pressing F1 (to continue loading windows) or F12
Using DELL support they have sent emails advising me to "flash the bios" " clear NVRAM" and use"Dell diagnostics". As I was getting tied up in knots feeling that I had spent a lot of money on this computer (which is now only three weeks old) and was having problems with Dells instructions (which were related to fiery warnings of risk of exploding batteries and damaging the inside workings of the computer if you were not careful). I decided to ask for my warranty to be evoked and also stated that I was close to insisting on having my money back. I then got an email to say to try just re seating the CMOS battery. I was not too happy about opening the back of the computer up to risk static electricity damage. So I phoned Dell customer services to ensure that if despite following the instructions the computer was damaged would they repair it under the warranty and they told me they would. So with great trepidation I opened up the back of the computer and pushed the battery (I could not get it out). There was no clicking sound (like a previous forum user has described) but since then the error message has not appeared over the last two days. So I am hopeful that it has worked.
The other problems was the system 32 error which has disappeared on you advice thanks again.
And the next problem is tackling AOL with its black shadows within the AOL screen and its frequent freezing and disconnections. Will check out the website that you recommend.
I hope this is clearer if not let me know.