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BSOD Dell Optiplex 780
Here is the situation. My company ordered around 300 Dell Optiplex refurbished 780 machines. We have had a few BSOD's here and there, which is expected; however in one particular lab of 30 machines there are reoccurring BSOD's every single day. They are occurring on all the machines at random. Most of the time the user is opening, or working in Microsoft Excel, but this is not 100% of the time. I have created one mini dump file that says that the problem is drivers. I am not sure where to go from there. Any help would be appreciated!
Here is the link to my dump files.
Philip_Yip
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9 Legend
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March 11th, 2015 16:00
Have you ran the Dell diagnostics?
http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/
CF Joe
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March 12th, 2015 12:00
Yes I have tried that. The problem seems to occur mostly when working in Excel, or other Office applications. This is not 100% of the time, but MOST of the time.
albabeti
11 Posts
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April 25th, 2015 02:00
here's a great article i've found to fix bsod easily
http://www.deskdecode.com/how-to-fix-bsod-blue-screen-of-death/