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Bluetooth headset doesn't work on latitude e5540 - win 7
Hi,
I have acme bluetooth headset bh40 and laptop is able to recognize the device in Bluetooth devices but can't use it to play audio. It shows that there is an issue with the driver for this device that it can't find it but this is a plug and play type of device.
I went to device manager and saw yellow exclamation marks on Bluetooth peripheral device and here is the hardware id of errors:
BTHENUM\{0000111e-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002
BTHENUM\{00001108-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002
BTHENUM\{0000110e-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002
What can I do?
I went on acme site and didn't find any driver available. Is there something on dell's site I could use? Or something else?
Fiktusz
2 Posts
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April 5th, 2018 03:00
Hello,
Try use original Bluetooth driver from Intel and not from Dell.
This driver helped to me on Latitude E5570:
https://downloadcenter.intel.com/download/27491/Intel-Wireless-Bluetooth-Software-for-Windows-7-?v=t