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April 5th, 2011 04:00

Dell Datasafe online

I am being driven to distraction trying to access Dell Datasafe online. Its operations seem completely random by not recognising login procedures, resetting passwords etc. I have a registered username but resetting the password seldom works and when it does, re-entering using the reset password is denied. I have done this carefully noting the new password but the problem persists.

Am I missing something or is the site defective in some way?

4 Operator

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20.1K Posts

April 8th, 2011 14:00

Not sure this will help you, but if you are beyond your free year of datasafe and you did not upgrade to the paid version and pay your fees, you will not be able to access it.  All your files are deleted after the year runs out. You should never depend on datasafe for your only backups. An external hard drive to store your backups is a good investment. Datasafe free year provides only 2 GB which is nigh to useless for today's computers. A system image and a repair disk --if you have Windows 7--can be used and you retain complete control. 

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