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Frosty11

8 Posts

6137

March 19th, 2007 20:00

Failure to log in?

I have a Inspiron 5160 running Win XP SP2 and when the machine has booted to the log in screen the mouse pointer stays at arrow and doesn't highlight the profile icons (finger pointer) so it wont log on to any account.
 
After restarting it will work but ideally I would like to log in first time round so would love to fix this problem.
 
Any ideas?
 
Thanks

tgsmith

2.9K Posts

March 20th, 2007 08:00

Frosty11,
 
This is a fairly common occurence when XP resumes after going into hibernation and encounters a corrupted memory snapshot.  If on restart you are presented with an option to "Delete restoration data and proceed to system boot menu." then do so.
 
You might also go to Control Panel and review your Power Options.  I've seen the problem occur when the settings were not realistically configured; i.e., hard drive turns off before monitor.
 
Tony

Frosty11

8 Posts

March 20th, 2007 14:00

Thanks for the info however this issue is from a fresh (cold) start up and not hibernation but I will play with the power options and tweak abit to see if it effects it.

tgsmith

2.9K Posts

March 20th, 2007 17:00

Frosty11,
 
Let us know if you clear up the problem or not.
 
Look forward to hearing from you.
 
Tony

Frosty11

8 Posts

March 26th, 2007 17:00

All cleared up. No probs since playing with the power settings. Thanks man.

tgsmith

2.9K Posts

March 29th, 2007 01:00

Frosty11,
 
You're Welcome.  Thanks for posting back.  Helps everyone reading these posts.
 
Tony

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