Installshield error 1628: Failed to complete installation

Installshield error 1628: Failed to complete installation (This is Installshield message

after clicking Finish when it said installation was complete)

 

Problem:

 

Trying to reinstall driver for AverTV USB 2.0 (originally bought with new

Dell computer).

 

Original installation when I first had the computer went okay.

 

One part of AverTV scheduler never worked (schedule could be set up

but recording did not actually take place).

 

I was trying to install updated software from Avermedia website.

 

I have gone back to try to reinstall from original CD as well.

 

Already tried:

 

Cleared C:\temp and (username)\Local Settings\temp (apart from few files

that would not delete). Checked that previous running installations are

not running (as described in InstallShield Consumer Central) - they were

not.

 

I turned off my antivirus and made sure no other applications were

running.

 

I have contacted Avermedia and they do not have a solution. I

was considering Windows Installer Cleanup Utility, especially as the

software remains listed in Add/Remove Programs even though Ihave tried to

uninstall it - would this be a good next step?

 

I am thinking that this is basically a problem relating to Windows XP and Windows installer rather than AverTV.